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Telehealth informed consent
Review this information before receiving clinical services through video, phone, or other electronic communication.
Your clinical consent
Your provider’s practice will present its complete telehealth consent for your review and acknowledgment before the clinical encounter. This page offers a general overview of what to expect.
Nature of telehealth
Telehealth uses electronic communications to allow a provider and patient in different locations to exchange health information and conduct an evaluation. Technology may fail, information may be incomplete, and an in-person examination may still be recommended.
Benefits and risks
Potential benefits include convenient access and continuity. Risks include technical interruption, privacy or security limitations, inability to perform a physical examination, delayed care, and the possibility that telehealth is not clinically appropriate.
Your choices
You may ask questions, withhold or withdraw consent where permitted, request information about alternatives, and decline a recommended treatment. Withdrawal does not affect prior lawful processing and may limit the ability to provide remote services.
Location, identity, and emergencies
You must accurately disclose your identity and physical location at each encounter. Your provider must be licensed for that location. Telehealth is not for emergencies; call 911 or seek immediate local care.
Prescribing
Consent to telehealth does not guarantee a prescription. A provider will prescribe only when medically appropriate and permitted by law.